Help

Help

How do I post an ad?

You can post a free ad at any time by simply clicking the "Post an ad" link at the top of any page.

Can I post my ad over the phone?

At this time, we do not offer a service that allows users to place ads over the telephone. But, posting an ad on mendocinoswapshop.com is easy! Simply click the "Post new ads" link at the top of any page.

Is it free to post ads?

Yes. mendocinoswapshop.com is 100% free. You can post ads, browse ads, and respond to ads all for free. There are no fees or commissions. You are welcome to post an ad for free at any time.

Do I need an account?

No. You do not need an account to post ads

I’m trying to log in but it says it doesn’t recognize my email?

Be sure when you are trying to log in that you do not have any typos. The email section is not case-sensitive, but the password is. If you are sure you did not have any typos, be sure that you are using the correct email address.

I am having trouble uploading my pictures, am I doing something wrong?

If your images are very large, they may take extra time to upload, especially if your internet connection is a bit slower than others. We recommend that you try making your images smaller by using photo editing software on your computer. You can also try adjusting the settings on your camera so that pictures are saved at a more reasonable size, like 1024x768.

I’ve been contacting a user about their ad but they won’t respond back. Can you contact them for me?

If a user has not responded to your inquiry about an item, it’s possible the item is no longer available and the user didn’t take their ad down. It may also be possible that the user doesn’t check their email very often. Unfortunately if a user hasn’t responded to you, we are unable to contact them for you. We apologize for any inconvenience.

How do I report scams or bad ads?

If you think you have been contacted by a scammer, you can send us a message through our contact us page.  Please make sure to include details about the scammer such as email address, phone number...

How can I contact you on the phone?

707-962-8357 ( text only) 24/7 customer service

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